Privacy Policy

Safeguarding your data, as solemnly as we safeguard the Constitution.

Effective Date: [14 June, 2025]
Last Updated: [14 June, 2025]

Preamble

We, at Vakilify  (hereinafter referred to as “we” or “our”), solemnly affirm our commitment to the privacy and dignity of every individual who entrusts their information to our platform. In a world beset by data breaches and surveillance, Vakilify, grounded in law and bound by ethics, recognizes the inviolable right of every citizen to informational privacy.

 

This Privacy Policy is issued in accordance with the Digital Personal Data Protection Act, 2023 and other applicable laws in the Republic of India.

1. Scope and Applicability

This Privacy Policy governs the collection, use, storage, disclosure, and protection of personal data obtained from:

  • Users of our website, mobile application, and related services;
  • Legal professionals registered on our platform;
  • Any visitor, client, or person interacting with Vakilify through digital means.
  • This policy does not apply to third-party websites or external links, even if accessible through Vakilify.

2. Definitions

Personal Data: Any data about an individual who is identifiable by or in relation to such data, including name, contact number, Aadhaar number, email address, etc.

Sensitive Personal Data: Includes, inter alia, data relating to health, biometric information, financial information, etc.

Data Principal: You, the natural person to whom the data pertains.

Data Fiduciary: Vakilify, as the entity determining the purpose and means of processing your data.

3. Nature of Data Collected

Vakilify may lawfully collect the following categories of data:

Mandatory Data:

  • Full Name
  • Mobile Number
  • Email Address
  • City and State
  • Optional/Service-Based Data:

Legal issue descriptions

  • Uploaded documents (contracts, deeds, identity proofs)
  • Communication history with legal professionals

Technical Data:

  • IP address
  • Device information
  • Usage logs
  • Cookies (used strictly for functional purposes, never for surveillance or advertising)

4. Lawful Basis of Processing

Vakilify processes data:

  • With the consent of the Data Principal;
  • For the performance of a contract, i.e., facilitating legal consultation;
  • To comply with legal obligations, including regulatory and court mandates;
  • In the public interest, for legitimate legal or technological operations.

5. Purpose of Collection

Data is collected solely for lawful and necessary purposes, including:

  • Verifying user identity;
  • Scheduling and enabling consultations with lawyers;
  • Facilitating document preparation and legal services;
  • Providing customer support and resolving disputes;
  • Complying with statutory requirements or court orders.
  • Under no circumstance is your data sold, rented, or bartered.

6. Data Sharing and Disclosure

Vakilify may disclose your data under the following lawful circumstances:

  • To verified legal professionals, with your consent, for service delivery;
  • To regulatory or law enforcement agencies, pursuant to a valid legal request;
  • To technology partners or processors, strictly for performance of service, under binding confidentiality;
  • In corporate restructuring, such as merger or acquisition, with appropriate legal safeguards.

7. Data Retention

Personal data shall be retained only for as long as necessary for the purposes stated herein or as required by law.
Upon withdrawal of consent or conclusion of service, data shall be securely deleted or anonymized.

8. Data Security Measures

Vakilify implements technical and organizational safeguards, including but not limited to:

  • End-to-end encryption of communications;
  • Multi-layered firewalls;
  • Role-based access control;
  • Periodic audits and vulnerability assessments.
  • Any breach, suspected or actual, shall be reported in accordance with applicable legal timelines.

9. Rights of the Data Principal

You are entitled to exercise the following rights, subject to verification:

Right to Access: Know what data we hold about you;

Right to Correction: Rectify inaccurate or incomplete data;

Right to Erasure: Request deletion, except where retention is mandated by law;

Right to Consent Management: Withdraw or modify your consent at any time;

Right to Grievance Redressal: Lodge a complaint with our Data Protection Officer.

10. Cookies and Tracking

Vakilify uses cookies only for session management, authentication, and user experience optimization.
We do not deploy advertising cookies, third-party trackers, or invasive profiling.

You may disable cookies via your browser settings, though some functions may become unavailable.

11. International Data Transfer

Vakilify does not transfer data outside the territory of India unless:

  • It is essential for service provision;
  • It is compliant with Indian data protection laws;
  • It is subject to appropriate safeguards and jurisdictional protections.

12. Grievance Redressal and Contact Information

Vakilify has appointed a Data Protection Officer (DPO) to address grievances, complaints, and access requests.

  • Name: [Insert DPO Name]
  • Email: dpo@vakilify.in
  • Address: [Insert Registered Office Address]
  • Phone: [Insert Contact Number]

If unsatisfied, you may escalate to the Data Protection Board of India as per the statutory process.

13. Updates and Modifications

This Privacy Policy may be revised periodically.


All material changes shall be communicated via the Platform. Continued use post-notification shall constitute acceptance of the revised policy.

In conclusion, Vakilify affirms that your personal data shall be handled not merely as digital information, but with the dignity and constitutional respect due to the citizenry of a free republic.

Issued under my hand and seal, this document stands not only as a policy, but a pledge.